Sales Management Method • CRM • KPIs

Turn sales into a system you can actually manage.

Good sales performance doesn't happen by accident — there's a clear process behind it. I help owners of companies put their sales, CRM and reps' work in order, so the team performs predictably and results stay stable.

How the Sales Management Method works

1
Sales DiagnosticWe find where you're losing sales
2
Sales SystemWe build process, CRM and KPIs
3
Sales ExcellenceWe grow results every month
4
AdvisoryStrategic partner for leadership
Sales Management Method

A method that puts your sales in order — from diagnosis to advisory. Diagnosis → System → Performance → Growth.

Every project starts with a diagnosis — it shows where the biggest losses are and what's worth fixing first. Then we agree the scope, I implement the process and CRM, and finally I make sure the results keep growing.

start
01

Diagnosis

I find out where and why you're losing sales. You get a report with priorities and a 90-day plan.

02

System

I build the process, CRM, KPIs and a management rhythm — one working standard for the whole team.

03

Performance

Every month I measure results, coach the team and fix what isn't working, so the system doesn't fade after 3 months.

04

Growth & expert guidance

I become a strategic partner to leadership — at the decision level, not just operations.

Products

You know exactly what you're paying for and what you get.

Not 7 separate services, just 4 clear products — each with a concrete outcome, scope and price. I select the modules based on your Sales Diagnostic, not the other way round.

start
5–10 days

01 · Sales Diagnostic

You know exactly where you're losing sales and what to fix first.

  • Analysis of process, CRM, pipeline and forecast
  • Interviews with leadership, the Sales Manager and reps
  • Identification of bottlenecks and lost opportunities
  • Priorities, not general recommendations
Outcome: a report with a process map, list of issues and a 90-day action plan.
Investment: from PLN 7,900
Ask about Sales Diagnostic →
8–12 weeks

02 · Sales System

I build the system your whole team actually works to.

  • Sales process from lead to close
  • CRM: pipeline, stages, fields, automations
  • KPIs and dashboards for leadership
  • Management rhythm: pipeline reviews, 1:1s
Outcome: one working standard, a trained team, results visible in real time.
Investment: custom quote
Ask about Sales System →
from 3 months

03 · Sales Excellence

The system doesn't fade after 3 months — it keeps growing.

  • Monthly Sales Performance Review
  • KPI and forecast monitoring
  • Sales Manager coaching
  • Quarterly strategic review
Outcome: results keep improving month over month, not just in the week of go-live.
Investment: PLN 3,900–9,900/mo
Ask about Sales Excellence →
Retainer

04 · Advisory

A strategic partner to leadership in sales.

  • Participation in leadership meetings
  • Fractional Sales Excellence leadership
  • Sales strategy and new-market entry
  • Usually for clients after Sales Excellence
Outcome: sales decisions made with a partner, not alone.
Investment: custom quote
Ask about Advisory →

Modules within Sales System

I select them based on your Sales Diagnostic — you don't tick them yourself from a list.

Sales process CRM Pipeline & forecast KPIs & dashboards Automation Team training Manager coaching

Tools: HubSpot, Pipedrive, Livespace · Make, Zapier, n8n, Power Automate

Not sure where to start?

Every project starts with Sales Diagnostic — it shows what will deliver the biggest return.

Book Sales Diagnostic →
Results

What you can expect

Sales Management has run this model since 2026 — the first full Sales System implementations are underway. Instead of embellished case studies, we show exactly what a result looks like and where the numbers we can verify today come from.

What a Sales Management client case study looks like

  • Before — concrete data from Sales Diagnostic, not generalities
  • What we did — which Sales System scope, in what time
  • Result — the same KPIs, measured before and after

We'll fill this in with real data after the first Sales System implementations — no fictional numbers, no invented clients.

Why us

Substance over theory

I work concretely, not in theory — here's what actually sets this collaboration apart.

Systemic, not piecemeal

I combine process, CRM, KPIs and automation into one coherent system — I don't sell separate services to pick from.

Measurable results

I base everything on data: conversion rate, rep activity and forecasts.

I implement, not just advise

I set up the tools and teach the team how to actually use them.

A 90-day plan

After the audit you get a clear action plan, not vague recommendations.

A system that keeps growing

In the retainer model, I keep improving results every month, so the implementation doesn't fade.

Fast start

Advisory gives you a strategic sales partner without a permanent hire.

About

15+ years in sales, RevOps and customer success

I help Polish companies put their sales process in order and build predictable growth. I bring over 15 years of experience in sales, commercial operations (RevOps) and customer success.

15+years of sales experience
99%forecast accuracy
−10 daysshorter sales cycle
+10%MQL-to-close conversion

I started my career at Air France-KLM, then spent the next 12 years at Amadeus building global and regional sales processes, CRM and Revenue Operations. In practice, I bring together three pillars: people, process and tools. I turn chaos into an organized system — from CRM configuration, through working with teams, to strategic presentations for the board.

How can I help your company?

  • Practical RevOps — bringing sales, marketing and customer success together into one smooth-running mechanism
  • Process and CRM — simple, scalable procedures and tools that actually support your sales reps
  • Data-driven decisions — more accurate forecasts and full control over the sales pipeline
HubSpot Sales Hub Certified AI Business Professional (Microsoft) Z-Negotiation
2025 – present Head of Sales Excellence STX Next — global AI & software company
2022 – 2025 Manager, Sales Operations Amadeus IT Group — global travel tech leader
2018 – 2022 Cluster Coordinator Europe / Commercial Strategy Mgr Amadeus — Nice, Paris, Warsaw
2013 – 2018 Team Leader / Channel Sales Manager Amadeus — Warsaw, Nice
2008 – 2012 Account Manager Air France-KLM — key corporate accounts
Calculator

How much is disorganised sales costing you?

Get a rough estimate of how much money may be left on the table from a long sales cycle, lost opportunities and a lack of pipeline control. The data below is just an example — change it to your own and the result updates instantly.

hours / month, at a manager rate of PLN 150 per hour

This is example data, not your company's — feel free to change it.

Your potential annual impact

—
fill in the data to see the potential
Shorter sales cycle—
Better conversion (+2pp)—
Recovered lost opportunities—
Manager time saved—

Fill in the data on the left to see where the biggest potential may be hiding.

Book a free consultation →
The calculator's results are a rough estimate based on the data you enter and example assumptions. They are not a guarantee of specific results. The actual effect depends on factors including your industry, the quality of your sales process, your team, the market and the level of implementation.

Where might this potential come from?

CRM & data

Better data quality means faster identification of risks and better decisions.

Sales process

Clear stages, criteria and next steps limit lost opportunities.

KPIs & dashboards

Managers see where problems in the pipeline actually originate.

Automation

Less manual work means more time for selling and managing the team.

Want to check how much of this potential is really sitting in your company?

Let's start with a free consultation — we'll discuss your situation and show you where to start.

Book a free consultation →
Pricing

What does putting sales in order cost?

Indicative pricing for the 4 products and an example Sales System quote for a real company. The final quote depends on the Sales Diagnostic findings and the size of the company.

ProductTimeInvestment
Sales Diagnostic5–10 daysfrom PLN 7,900
Sales System8–12 weekscustom quote
Sales Excellencemin. 3 monthsPLN 3,900 – 9,900 / mo
Advisoryretainercustom quote

Typical scenario: on the surface, everything looks fine

The company has a CRM and a sales team. The problem is that the CRM isn't actually a sales management system — nobody keeps it updated, and decisions still get made on gut feel.

Sales team20 reps
Annual turnoverPLN 30M
CRMnone / stale
KPIsnone

What's actually not working

  • ✗  everyone on the team sells their own way, no shared standard
  • ✗  forecast done by hand in Excel, data doesn't match reality
  • ✗  no standardized process from lead to order
  • ✗  the board has no reliable view of the pipeline
What we change: Sales System
  • CRM implementation (HubSpot / Pipedrive / Livespace)
  • Sales process build, lead to order
  • KPIs and dashboards for the board
  • Team training
Investment in Sales SystemPLN 37,600

Net prices. Sales Diagnostic (PLN 7,900) billed separately, usually up front. Available in phases, with the option to move into Sales Excellence afterwards.

"Don't ask if you have a CRM. Ask if that CRM lets you manage sales."

Request a quote for your company

Start with Sales Diagnostic. The rest becomes obvious.

Sales Diagnostic shows where you're losing sales and what will deliver the biggest return. Book a free consultation and we'll discuss your company's situation.

Book a free consultation →
Contact

Let's talk about your sales

Leave a message — I'll get back to you within 24 business hours.

Contact details

If you want to talk about your sales — get in touch. It's best to start with a short call so we can match the right scope of work.

Phone+48 735 767 737
CoverageAll of Poland — online and on-site
Responsewithin 24 business hours

The data controller is Sales Management Łukasz Łubiński. We will use your data solely to respond to your enquiry.

✅ Thank you! Your message has been sent — we will be in touch shortly.

Changelog

Pricing section: reworked the "Example company" box into a cause-and-effect narrative ("On the surface, everything looks fine" → "What's actually not working" → "What we change") — at Łukasz's request, based on the structure of an external case study (TeraGo/Lean Bizness) he provided as a model. The outcome metrics from that case study (×3 conversion, forecast 50%→85%) were deliberately NOT carried over — those are another, unrelated company's results, and the Results section on this same page explicitly promises no fictional numbers or invented clients. Kept only the universal closing line ("Don't ask if you have a CRM...") as an unattributed quote. Matches the same fix applied to the Polish page.
About section: added spacing (margin-top:20px) above the certification chips — per feedback that the gap below the list above was too tight. Matches the same fix applied to the Polish page.
Removed the "Verified track record" box from the Results section — per feedback that it duplicated the description next to it (and the numbers already shown in the About section). Left just the "What a Sales Management client case study looks like" card, centered and width-capped (720px) instead of stretching full width after the neighboring column was removed. Matches the same fix applied to the Polish page.
Brought the About section to parity with the Polish page: new intro (RevOps, predictable growth), stats updated to 15+ years of experience (consistent with the JSON-LD Person description, also updated from 20 to 15 years), added the "How can I help your company?" list (Practical RevOps, Process and CRM, Data-driven decisions). This section had fallen behind the Polish page's rewrite. Also fixed the 4 stat tiles looking visually inconsistent with the rest of the page (flat background instead of the gradient used on product/results cards) — same fix applied to the Polish page.
Removed the KPI strip from the hero ("4 stages in the method", "12 yrs Revenue Operations, Amadeus", "99% forecast accuracy (Amadeus)") — per feedback that it didn't clearly communicate value in its current form, and there aren't yet additional verifiable numbers to show alongside "12 yrs" and "99%". Matches the same fix applied to the Polish page.
Copy humanization pass: shorter sentences, fewer marketing declarations, more first-person practitioner voice (hero, Method, Why us, About, Contact, Calculator, Pricing). Offer and pricing meaning unchanged. Matches the same pass applied to the Polish page.
Positioning audit (Analysis Mode): added the ICP to the hero subheading ("For companies with a 5–40 person sales team growing faster than their sales processes"), added a source label to the "99% forecast accuracy" hero stat ("(Amadeus)" — for consistency with the Results section, where this figure is already clearly attributed to experience at Amadeus, not to Sales Management as a company). Matches the same fix applied to the Polish page.
Unified the Sales System price to "custom quote" everywhere on the page (previously the pricing table said "custom quote" while the product card in Products and the FAQ answer still showed the "PLN 29,000–65,000" range — a gap found during the PL/EN audit). Matches the same fix applied to the Polish page.
PL/EN parity audit: added the Google Analytics tag and JSON-LD structured data (Organization/Person/Service/FAQ) that were missing from this page entirely — calculator events (calculator_started, calculator_completed, calculator_cta_clicked) were silently dropped before this fix since gtag was never loaded. Method section: title and the 4 stage names updated to match the Polish page's new phrasing ("Diagnostic → System → Excellence → Advisory" → "Diagnosis → System → Performance → Growth", to avoid clashing with the product names in the section below). Pricing table: Sales System row changed from a price range to "custom quote" to match the Polish page. Added /en to sitemap.xml (previously listed only the Polish homepage).
Implemented UX audit findings: removed the duplicate "See products" button from nav (it was the reason the "Book a consultation" button wrapped onto multiple lines at every desktop width — the container has max-width:1160px, so the problem didn't depend on screen resolution), raised the hamburger-menu threshold from 640px to 1080px as extra headroom. Products section: the 4 product cards were split into their own 4-column grid (fixes empty grid cells and Advisory being visually separated from the other products), each card's price now gets the same gradient treatment used elsewhere on the page, the Sales Diagnostic card got a "start" tag (matching the Method section's pattern), added an "Ask about X →" micro-CTA on every card that pre-fills the contact form's product field, shortened the module chip labels (tool names moved to a caption line below), and reframed the section heading around the client's benefit ("You know exactly what you're paying for and what you get"). Added a visible focus box-shadow on form fields for keyboard accessibility.
Brought the English page to parity with the Polish repositioning: 7 separate services → 4 products (Sales Diagnostic, Sales System, Sales Excellence, Advisory) under the Sales Management Method. New hero, "How we work" replaced by "Method" (#method), "Services" replaced by "Products" (#products) with modules instead of 7 service cards, "Portfolio" replaced by "Results" (#results, removed the duplicate services table). Added the Calculator, About and page-history sections (previously PL-only). Pricing rebuilt into a 4-product comparison table plus a single Sales System price instead of 5 summed line items. Updated the contact form (product dropdown) and fixed the phone number shown (was showing an outdated number).